Monday, December 28, 2009

Or; how to screw yourself out of a 2800 dollar turnover...

I'm looking into getting a new surround processor, and I'm not the only one, so when I ran into Emotiva, who punts a relatively cheap processor ($699) which is capable of decoding the latest and greatest formats, I jumped on it. After reading the specifications, I was left with a few questions. One of them was an inquiry about a possible discount if I were to buy four of them at once.
Mind you, I didn't demand anything, I just asked.

All it got me was a bitchy e-mail about them not doing anything of the sort, that the device was in high demand with backorders well into next year and wishing me good luck on finding what I needed elsewhere. They didn't say it outright, but a "go fsck yourself" was clearly between the lines.

Okay, fair enough, but I still wanted to know more, and since the device was one of the few options I have in that price range, I dropped them another line saying that I could understand that, but I had other questions as well.
All that got me was another acid-drenched e-mail that they were far too busy fulfilling pre-orders and that they really didn't do discounts.

Yeah, I got it the first time guys.

Cheers, K.

posted @ 9:59 PM | Feedback (2)