Business Reports, Studies and Surveys

Posted on Friday, July 30, 2004 12:43 PM

On this page I will collect links to Business Reports, Studies and Surveys that are usefull when IT Management wont listen to my fine arguments concerning their IT business.

 

 

Helpdesk and Servicedesk related:

News.com on Survey: Tech support time costly
Metagroup - Service Desk Outsourcing: Onshore, Offshore, Nearshore

 

Researchers and Think Tank links:

http://www.metagroup.com/us/home.do

 

 

 

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