KLM
Can you believe this?
in a world where Low Cost airlines are giving us cheap flights...
and when since the joint de-aventure with Air France happen..
Once again, those with less money will pay the highest price!
If you want to book an economy ticket with KLM and you want to pay with Credit Card, than you pay extra money for the use of the Credit card!!
WHY??
Well... just because too many people use Credit Card!
But I think to remember that we have been pushed by all public and private entities to use plastic money Vs real money.. now that we do, we pay extra for doing it!
This world is going in a funny direction!
Here is part of the mail that KLM is writing to (I guess) everyone:
"Starting 1 August 2006: Credit card surcharge to compensate for rising costs
More and more air travellers are using a credit card to pay for their tickets. This increasing credit card usage has resulted in rising costs for KLM. To compensate for these costs, we are forced to charge a surcharge of EUR 7.50 per person (with the exception of infants) for tickets booked by credit card, starting 1 August 2006. This surcharge only applies to lower priced Economy Class tickets, such as the Take Off Fares, that are booked directly from KLM (through the KLM website, for example). Of course, you can continue to use other - free - payment methods as well, such as the new payment option iDEAL, a once-only authorisation or bank transfer."
No idea if this is a Air France or KLM decision, however, I noticed that since KLM became AIRFRANCE (see shares), all got really complicated and restrictive in KLM as a customer.
Hard to Upgrade; you canot simply upgrade if you have an economy ticket.. you MUST have an economy ticket that cost almost as a first class to move to first class...
you cannot do that in the last minute (or same day) anymore as it was possible.
I am sure that readers of this articl will be able to add their own experiences.
Frequent Flyer points are reduced per flight (used to be more points per flight)
I am looking for the best alternative to KLM and Airfrance for a fidelity card that does give you something extra.
Any comment?